This information was correct 27th Feb 2026, please note things advance and may change!

It’s difficult to cover every type of mobile phone but to access emergency info on a mobile device, users can follow these general steps, which will vary slightly depending on the device and operating system:

Wake the Device: Press the power button to wake the device.

Access Emergency Info: Swipe up or press the home button and tap "Emergency" or "Medical Info" on the lock screen.

View Details: Tap on "Medical Info" or "Emergency Contacts" to view the stored information.

If you need to set up information:

Samsung has a specific guide: How to add emergency contact & medical info on phone lock screen | Samsung UK

And You tube has a video covering iphone 14. iphone emergency help

Which? Has some good advice for the various types of mobile device….

How to make an emergency SOS call from your mobile phone - Which?